On 09.10.2025, I had my 2016 Skoda Superb with a DSG transmission inspected at Emar Otomotiv using their full expert inspection package, for which I paid ₺8,000. When buying the car, I specifically requested a detailed and comprehensive inspection so that any major issues would be detected and reported to me. After the inspection, I tried to fix a few minor issues on my own; however, I was never warned about any problem related to the diesel particulate filter (DPF), nor was any issue mentioned. In reality, the car has a serious DPF problem that triggers the P200200 fault code, and I later learned that the replacement cost of this part is approximately ₺265,000. The vehicle now constantly shows an error light, and I cannot use it properly. Despite paying a high amount for a so-called full inspection, such a fundamental and very costly fault was not identified, leaving me in a difficult situation. I request that Emar Otomotiv take responsibility for this matter, cover the expenses arising from the DPF issue or repair it at no cost, and resolve my grievance.
Ever since I bought my D-Max V-Cross in June 2021, it's been nothing but trouble. It has been to the service center at least 25-30 times. The EGR valve has been replaced multiple times, and once the particulate filter was cleaned. Then they demanded ₺12,000 from me for EGR replacement and particulat...
I purchased a 2020 model 1.5 automatic diesel Ford Focus in 2023, and for the past 3-4 months, the malfunction light has been constantly on. Despite multiple visits to the authorized service, where several parts were replaced under warranty to extinguish the light, it reappeared approximately 20 day...
I purchased my Skoda car from "Keleşler Oto" in Kocaeli, Turkey, in September 2019 and have consistently followed the recommended service intervals. At 15,000 km, I brought my car to Keleşler Oto for a regular maintenance service, during which they replaced the oil, oil filter, air filter, and AC po...
My Hilux 2020 4x4 displayed a warning light at 6,000 kilometers. I took it in, and they said it was the DPF particle sensor and quoted me ₺25,000. Three months later, at 15,000 kilometers, I took it back, and this time they replaced the sensor. However, the warning light came on again the next day. ...
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