I am writing regarding an unexpected debit card charge of R299.00 made by Cvwizard on 04 December 2025 without any prior notice or clear consent on my side. I did not knowingly approve a recurring or additional payment, and seeing this amount taken from my Tymbank debit card has caused me serious concern about how my payment details are being used. I have not yet been able to reach your customer service about this matter, but I would like this issue to be investigated and explained, as I do not consider this charge authorized. I kindly request a full refund of the R299.00 that was taken from my Tymbank debit card and the cancellation of any active or hidden subscription linked to my details, if there is one. I also ask for written confirmation that no further charges will be made without my explicit consent.
I am writing to raise a complaint about an unauthorized recurring subscription with CVWizard that has been debited from my account without my clear consent. On 27 November 2025, I discovered that CVWizard had taken a total of around R330 from my debit card, even though I only intended to make a once...
On 30 November 2025, an amount of R398,43 was taken from my account by CV Wizard as a “recurring card purchase” without my clear consent or prior notification. I was not informed that money would be deducted, and I did not knowingly approve any ongoing payment of this nature. I may have previously c...
On 15 December 2025, a charge of 299.99 was taken from my Visa credit card by CV Wizard without my consent or any prior subscription on my part. The transaction description appears as “Cvwizard Qq9qkjkn Amsterdam (Card 0129)”. I have never subscribed to any CV Wizard service, and I did not approve t...
I recently discovered that Cvwizard deducted $9.99 from my Mpesa Global Visa card on 04/12/2025 without my consent. I was only using the CV creation service and was not aware of having an active paid subscription, nor did I knowingly approve any recurring payment. The payment was charged to the acco...
On 2 December 2025, I discovered that several repeated withdrawals had been taken from my Absa Bank account by CVwizard, with a total amount of R300. These withdrawals were not clearly authorized by me, and I only realized when I checked my bank statement. I contacted Absa Bank about these transacti...
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