The USB receiver for my Corsair Harpoon Pro Wireless gaming mouse broke, and since the warranty has expired, I’m willing to pay for a replacement. However, no one, including Corsair, offers this part for sale. Penta Teknoloji, the authorized service provider, claimed the product isn’t theirs because the warranty document lacks their signature, and they refused to help. Boğaziçi Bilgisayar, another service center, told me they had no stock. Even Corsair support said they couldn't ship the part due to shipping restrictions. It’s frustrating that I can’t even buy a replacement part for a working mouse. Should I throw it away just because of a faulty receiver? It’s absurd that a brand like Corsair doesn’t have spare parts available. I’ll never purchase from them again if this is how they treat their customers over a small part.
Hello, A year ago, I purchased a Corsair mouse, but I recently lost the dongle (USB wireless port). When I contacted the company to order a replacement part, I was told that Corsair doesn’t provide service in my country and that they are "working on a solution." This is extremely frustrating. Why s...
I purchased a SteelSeries Aerox 5 wireless mouse on July 1, 2022. Just two months after the warranty expired, the cursor stopped moving. I contacted the authorized service, requesting a paid repair. Initially, they refused to assist without an invoice, so I searched through my records to locate the ...
I lost the USB dongle of my HP 435 wireless mouse about a week ago. I purchased the product on July 17, 2025, through Pazarama, and it is still under warranty. Today, I contacted HP customer support and technical service, but neither provided a solution. I was told that a new dongle could not be sen...
I purchased the SteelSeries Rival 3 Gen 2 Wireless Mouse from Vatan Bilgisayar. Just six days after buying it, the mouse stopped working completely. I replaced the battery and tried the USB receiver in different ports, but it still did not function. I also tested it on another computer, but the resu...
I took my Logitech MX Anywhere 3 mouse to the Troy store for repair because the button was not functioning properly for carrying and holding. It was sent to the service center under warranty on 04.01.2025. Although I was told I would receive a response, the service never got back to me. The product ...
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