We purchased a ticket from Corendon Airlines for Antalya to Amsterdam through Enuygun.com. My friend mistakenly marked the wrong date, and we noticed it right away, so we started calling the airlines. Other airlines allow you to upgrade the economy ticket and change the flight. However, Enuygun claimed they couldn't do anything and that refunds, cancellations, and changes were Corendon's responsibility. I contacted Corendon multiple times. Despite explaining it was an honest mistake, they demanded an extra ₺9,000 to change the ₺8,800 ticket to the ₺6,600 one. We ended up buying a new ticket for ₺6,600, and the ₺8,800 went to waste. When I mentioned the lack of ethics and customer satisfaction, the gentleman at the Corendon call center insisted that we chose this option ourselves. They argued that changes and refunds weren't possible for economy tickets, as stated on their website. When I threatened to file a complaint, they casually replied that I could complain wherever I wanted.
This was hands down the worst customer service experience I’ve ever had with any airline. I purchased a ticket through Corendon Airlines, mistakenly entering the wrong travel date. I reached out immediately, expecting to correct the issue with a reasonable fee, but instead was told I'd have to pay t...
I purchased a Corendon Airlines ticket for our first international family holiday on 15.06.2025 for ₺9,250. Wanting to extend the holiday by a day, I browsed the Corendon website to explore changing my flight. I entered the cancellation section expecting to see the cancellation fee before deciding. ...
Corendon Airlines really irritates me with their handling of flight cancellements and modifications. From İzmir to Berlin, I bought a round-trip ticket; but, my departure flight was canceled and changed into an open ticket. I was advised there would be no pricing difference whether I rebooked one we...
On November 8, 2024, I purchased a ticket via Corendon Airlines’ official website for a flight from Antalya to London Stansted on November 15, 2024 at 08:00 AM. I carefully entered all my personal details and selected the correct date and time for my trip. I then proceeded to the payment page and wa...
I purchased a flight ticket from O Biletten for Corendon Airlines, but I mistakenly selected carry-on baggage only instead of a ticket with checked baggage. When I contacted them to change my ticket to one that included checked baggage, I was told that my 9,497₺ ticket was non-refundable and non-cha...
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