I purchased a ticket from Corendon Airlines for a flight from Antalya to Düsseldorf scheduled for January 16, 2024. Due to a route change, I decided to cancel and received an email confirmation on December 25, 2023, stating that my refund would be processed. However, I am still waiting for my refund, and no one is responding to my emails. When I call customer service, there isn’t even a dedicated department to handle refunds, and I’m repeatedly directed back to the main menu. I am extremely frustrated and demand an immediate resolution for this delay. I need my refund processed promptly and clear instructions on who to contact for assistance. Corendon, please address this issue urgently!
I am extremely frustrated with Corendon Airlines! In November 2024, I purchased a round-trip ticket from Antalya to Köln (March 7-10). Nearly three months later, I received an email saying that my return flight was canceled. Corendon offered me an alternative flight to Düsseldorf, which I reluctant...
I canceled two flight tickets I purchased from Corendon Airlines on May 1st and immediately submitted a refund request. The confirmation email clearly stated that the refund would be processed and deposited into my account within 7 business days. Today marks the 7th day, and still—no refund has been...
On June 28, 2024, I purchased a ticket for flight XC5906 from Nuremberg (NUE) to Antalya (AYT) (ticket reference number: RBWBRJ). Due to a plane malfunction, I was forced to wait for several hours at the airport, which ultimately led me to cancel my holiday plans. This situation caused significant i...
On November 8, 2024, I purchased a ticket via Corendon Airlines’ official website for a flight from Antalya to London Stansted on November 15, 2024 at 08:00 AM. I carefully entered all my personal details and selected the correct date and time for my trip. I then proceeded to the payment page and wa...
During a Corendon Airlines flight from Antalya to Frankfurt last year, my checked baggage was damaged. I followed the procedure exactly as requested—I filled out all the necessary documents without missing a single detail. Eventually, they informed me that I would be compensated €25 for the damage. ...
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