For me, CoinTracker has fallen rather short. Though customer service is essentially non-existent, as a paying user I expected reasonable support. I have asked several questions and have not gotten one insightful answer. Regarding monitoring cryptocurrency, the application cannot even manage several of the coins and tokens I own. Rather, it produces pages upon pages of mistakes I have to personally check through. It takes time and is annoying, so negating the whole point of having an automated tracker. Though CoinTracker has only made matters worse, I registered for convenience. Most users—especially those with varied crypto portfolios—find it absolutely useless. To be honest, I regret paying this service money. Not advise anyone to do that.
The tax returns from CoinTracker left me in worse shape. Their produced data was utterly erroneous; my crypto assets and capital profits were drastically off. Using the report to file taxes proved impossible. Hoping for a solution, I contacted their customer service several times but all I received ...
Crypto.com’s payment system is incredibly frustrating and poorly managed. I attempted to process a payment, but they claimed the transaction failed because I didn’t include my email in the explanation field. The funds were deducted but added back to my balance, forcing me to repeat the transaction. ...
Three days ago, I sent ₹12,500 into my CoinDCX account; although the transaction displays as successful on my bank statement and UTR number is obviously apparent, the money hasn't shown up in my wallet. I immediately called CoinDCX support, giving every detail—screenshots, transaction ID, date, time...
I lost my money on KuCoin and couldn't get it back. The platform didn't help me at all with my problem. They don't seem to help or give a clear answer if there's a problem with your account or money. I wouldn't recommend using it because I had a bad experience and felt let down by their service.
I am a customer of Crypto.com and have been regularly sending money without any issues. My account is active, and all necessary verifications have been completed. However, when I needed to withdraw funds (USDT) last Saturday, my account would not allow it. It keeps prompting me to contact support. I...
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