On January 15, 2026, I installed an app called “Cleanup: Clean Storage Space” from the App Store on my iPhone in order to try the free trial. To access the free trial, I only tapped twice, after which the app was installed. At no point was I asked to approve a payment, enter card details, provide a Visa number, or enter a security code.
Despite this, according to the emails I received, two separate charges were made to my TEB Bank credit card ending in 6691—first approximately $8 on January 15, 2026, and then approximately $10 on January 17, 2026. Even though I did not actively use the app, I do not accept that the card information saved in my Google One storage was used without my authorization, and that payments were taken without any clear disclosure, approval screen, or security verification.
I am requesting that these transactions be urgently investigated, that the full amounts of $8 and $10 charged to my card be refunded, and that I be provided with a written explanation detailing how these unauthorized charges occurred. I also request to be informed of the authorized department or contact person responsible for handling this matter.
On October 2, 2025, I used the Geofind app once on my iPhone through Google Play, and $1 was charged to my account for that use. However, at 3:02 a.m. on October 3, 2025, I received a notification from my bank that an $18 payment attempt had been made, even though I had not used the app again. I onl...
I am using the application “Cleanup: Phone Storage Cleaner” on my Xiaomi 13 T Pro, and I was charged before the due date. On 18.01.2026, an amount of ₺354,99 was withdrawn from my account earlier than expected for this service. After noticing this early payment, I applied for a refund, but I have no...
I do not know how or in what way I subscribed to the Cleanup Photo Cleaner app. On September 2, 2024, even though I never used the app, two separate charges were made to my credit card without my knowledge. Charges of approximately $5 and $7 were taken after my card number was somehow obtained. I c...
I recently installed the Claritycheck app on my Android phone, intending to use it only once with the advertised free trial. However, during my very first use, ₺20 was withdrawn from my account, even though I was not informed of any charge. Then, on July 26, an additional ₺617 was deducted without m...
On October 19, 2025, I used the Geofind mobile app once on my Android device through Google Play, and $1 was charged to my account for that transaction. However, on October 20, 2025, I noticed an additional $18 payment taken from my account, even though I did not use the app again or log in. I only ...
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