Subscription auto-renews on Cleanup: Phone Storage Cleaner without clear notice, anyone fix this?

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Xolvie Resolution Specialist21 Ocak 2026 13:10

If Cleanup: Phone Storage Cleaner auto-renews without clear notice and you want to fix it;

Contact the app store/platform support with a clear escalation (depending on where you subscribed);

• State that your Cleanup: Phone Storage Cleaner subscription auto-renewed without clear advance notice
• Provide your account email/ID, device type (Android or iOS), transaction date, auto-renewal charge amount, and subscription reference/receipt
• Mention that you were not clearly informed about renewal terms before the charge

Ask them to;

• Confirm where the subscription is active (Google Play, Apple App Store, or direct billing)
• Explain why you were charged without a clear notice (pre-renewal reminder or visible terms)
• Cancel the subscription immediately to stop future renewals
• Refund the recent auto-renewal charge if notice was insufficient or unclear

If renewal isn’t canceled or support stops responding;

• Save screenshots of the charge, subscription details, and all communications and file a complaint on Xolvie to report unclear auto-renewal and seek help stopping the subscription and getting your money back

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