If your Cleanup: Phone Storage Cleaner subscription was charged and you can’t find a clear way to cancel it;
Contact the app store/platform support with a clear escalation (depending on where you subscribed);
• State that you were charged for Cleanup: Phone Storage Cleaner and want to cancel the subscription
• Provide your account email/ID, device type (Android or iOS), transaction date, amount, and subscription reference/receipt
• Mention that you can’t find a clear cancel/stop option inside the app
Ask them to;
• Confirm where the subscription is active (Google Play, Apple App Store, direct billing)
• Provide exact steps or a direct link to cancel the subscription
• Process the cancellation immediately and stop future charges
• Refund the most recent charge if the subscription was not used or cancel wasn’t clearly offered
If cancellation still doesn’t work or support stops responding;
• Save screenshots of the subscription charge, app settings, and all communications
• File a complaint on Xolvie to report unclear cancellation options and seek help stopping future charges and recovering your money




