I’m incredibly disappointed with how Supercell is handling account recovery for Clash of Clans. I’ve spent years building my village—both emotionally and financially invested—and had to stop playing due to personal and financial hardships. Now that I’m trying to return, I’ve found my account has been deactivated due to inactivity.
My game was linked to my Facebook and Hotmail accounts, both of which are still active. But when I reached out for support, they refused to help unless I provide a payment receipt from 10 years ago. That’s completely unreasonable—I don’t have that after so much time.
Supercell, please understand that real players deserve better. Help me get my account back. I need support, not impossible demands.
My Clash of Clans account, which I have invested 10-12 years of effort and significant money into, was unfairly closed due to "security reasons." The account was tied to an old Hotmail email address, which I learned is no longer supported. When I logged in with my email and password, I was directed ...
Years ago, my Clash of Clans account was stolen and misused by someone else. Not only was my village taken, but the account was used to scam other players. Since then, I have tried countless times to recover my village, which was originally linked to my email address, but every attempt has failed. ...
I have been a Clash of Clans player for many years and always logged into my account using the Facebook login option. I recently decided to return to the game after not playing for about two years, but I was shocked to see that the Facebook login feature has been completely removed. The only availab...
I’ve been playing Clash of Clans for years and have invested an incredible amount of time and effort into my account. But now, due to a phone number change, I can no longer access my account. I’ve reached out to the support team multiple times, but they haven’t been able to help. Every time I try t...
I have been trying for months to recover my Clash of Clans account (#822C2RRQ2), but the customer support team has been completely unresponsive. I lost access to my email along with all my saved passwords when my computer failed, and although the account is still accessible on my phone, I’m afraid o...
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