I purchased a Citroen Berlingo Shine Bold XTR, advertised as fully equipped, with 17,500 km on it, 1.5 months ago. When checking the current market, I noticed that all 2023 models come with keyless entry and start, even 2021 models, but my supposedly fully equipped vehicle lacks this feature! It also lacks front parking sensors and blind-spot warning systems. I intend to appeal to the Consumer Arbitration Board about this, but I'm writing here in hopes of a solution before filing. I was already disappointed due to uncomfortable seats, and this issue has sealed my dissatisfaction. The front seat frames are uncomfortable; despite multiple complaints to the service center, I received no resolution. The authorized service representative even suggested I get extra padding for the seats from an upholsterer for my 2023 model vehicle. From a reputable company like Citroen, I expect my issues to be resolved.
I bought a 2024 Citroen C3 Aircross with the Shine package. The website said it comes with front parking sensors, park assist, and blind spot warning. But the vehicle doesn't actually have any of these features. If these features are provided as optional, they should clearly indicate it. We decided ...
On October 8, 2024, I purchased a brand new Spacetourer from the Can Otomotiv/Ümraniye Citroen dealership. Upon receiving the vehicle, I quickly realized that the "blind spot warning system," which was listed as one of the features, was missing. I immediately informed the sales representative on the...
I'm requesting the resolution of unresolved problems with my 2018 Citroen Berlingo. These issues occurred during the warranty period and are documented in service records. I had two main problems: There's a recurring noise and steering wheel stiffness when turning. There's an ongoing rattling noise ...
I can't believe the ordeal I've been through with Citroen! In May 2023, I made the payment for a Citroen C3 Shine, and on June 14, 2023, the car finally arrived at the dealership from customs. However, since the dealership and I were in different cities, they sent me photos of the vehicle indicating...
I noticed a serious security flaw in my Citroen C5 Aircross, which I purchased in December 2022. The doors do not automatically lock after I leave the vehicle. When I approached the service center for information, I was given an inadequate explanation, stating that this is how these models are. Inte...
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