Before making a decision on purchasing a Citroen, it's crucial to read this account. Interestingly, it seems that Citroen representatives are not monitoring this platform, as they have failed to respond to any complaints for an entire year. Assuming they do read this, my message to Citroen is loud and clear. I recently acquired a Citroen car, and what should have been a smooth process turned into a nightmarish ordeal. The car was swiftly transported from the port of France to Kocaeli, Turkey, with customs procedures and software operations completed. However, bafflingly, it has now been a staggering 22 days, and my car is supposedly languishing in your logistics warehouse, with no movement in sight. Your logistics team's responses are disappointing and disheartening. Is there no quality control in place? It's disheartening to see such a lack of professionalism. Holding people's cars hostage is unacceptable. My faith in the competence of a company that can't even manage proper delivery is dwindling. I'm growing skeptical about the car's overall quality. It's very likely that I'll put it up for sale as soon as it arrives.
On July 29, 2023, I initiated the process of purchasing a C4-X from Denizli C******** Citroën dealership, and we made a preliminary agreement. We were informed that the vehicle was on the ship and would be delivered within 15 days. However, when we visited the dealership after 15 days, we were told ...
I paid for my Citroen C4 about two months ago, with the promise of delivery within 10-15 days. However, my car has yet to be located. Despite numerous phone calls, I have yet to receive a satisfactory response. What happened to my car? Despite repeated inquiries, Citroen officials continue to provid...
I am criticizing and complaining about Citroen for neglecting and disregarding its customers, including its dealerships. On December 5, 2024, I purchased a Citroen Ami vehicle by sending a deposit through their online system, based on the information that the vehicles were waiting at Turkish Customs...
15 days ago, I purchased a brand new Citroen C4x Shine Bold from a Duzce Citroen dealership. We agreed on a delivery date of the first week of November. I was told that the car had arrived in Turkey a week ago, but despite numerous calls, Citroen customer service has kept me waiting for further upda...
Comments