I purchased a Citroen C5 in 2023 on August 10th, and the Sales Manager assured me that I would receive my car within 15 days. However, Citroen Ata/Ankara in Turkey has not delivered my car as promised. I contacted their client service multiple times, and they informed me that my car was transported to Ankara on September 1st, 2024. However, I remain adamant that my car has not been transported because it has not arrived. Despite my persistent calls to both Citroen representatives, I have not received any concrete resolution to this issue. It seems like my car may have been lost somewhere in the process. I'm deeply frustrated and concerned about the situation, as I've been eagerly waiting for my car. I would appreciate any assistance or guidance in resolving this matter and finally receiving my Citroen C5.
On July 29, 2023, I initiated the process of purchasing a C4-X from Denizli C******** Citroën dealership, and we made a preliminary agreement. We were informed that the vehicle was on the ship and would be delivered within 15 days. However, when we visited the dealership after 15 days, we were told ...
I paid for my Citroen C4 about two months ago, with the promise of delivery within 10-15 days. However, my car has yet to be located. Despite numerous phone calls, I have yet to receive a satisfactory response. What happened to my car? Despite repeated inquiries, Citroen officials continue to provid...
I am criticizing and complaining about Citroen for neglecting and disregarding its customers, including its dealerships. On December 5, 2024, I purchased a Citroen Ami vehicle by sending a deposit through their online system, based on the information that the vehicles were waiting at Turkish Customs...
We bought our Citroen C5 Aircross vehicle from Ankara Ata in April 2024. We already had a 2020 model, we were happy with it; we accepted the loss with the exchange and bought our brand new vehicle from the Ata dealer. Our vehicle has covered 20,000 km; here are the experiences we had with this brand...
Before making a decision on purchasing a Citroen, it's crucial to read this account. Interestingly, it seems that Citroen representatives are not monitoring this platform, as they have failed to respond to any complaints for an entire year. Assuming they do read this, my message to Citroen is loud a...
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