Brand New Citroen C5 Delivery Problem


I paid for my Citroen C4 about two months ago, with the promise of delivery within 10-15 days. However, my car has yet to be located. Despite numerous phone calls, I have yet to receive a satisfactory response. What happened to my car? Despite repeated inquiries, Citroen officials continue to provide ambiguous responses about software updates. Neither the Erdemir dealership nor the headquarters appear to be acting. This situation is very frustrating to me. It's been a torturous wait, and the lack of transparency is intolerable. I expected better service from Citroen, especially since I had paid in full. My patience is running out, and I need a quick solution. It's past time for Citroen to keep its promises and deliver my car without further delay.

On July 29, 2023, I initiated the process of purchasing a C4-X from Denizli C******** Citroën dealership, and we made a preliminary agreement. We were informed that the vehicle was on the ship and would be delivered within 15 days. However, when we visited the dealership after 15 days, we were told ...
Before making a decision on purchasing a Citroen, it's crucial to read this account. Interestingly, it seems that Citroen representatives are not monitoring this platform, as they have failed to respond to any complaints for an entire year. Assuming they do read this, my message to Citroen is loud a...

I paid upfront to purchase a Citroen e-C4X, and the dealer assured me it would be delivered within 2 weeks, stating it was already at the port in Turkey. Despite the invoice being issued, they failed to deliver the car for 3 months. I continued paying installments for my vehicle loan. With new car p...

15 days ago, I purchased a brand new Citroen C4x Shine Bold from a Duzce Citroen dealership. We agreed on a delivery date of the first week of November. I was told that the car had arrived in Turkey a week ago, but despite numerous calls, Citroen customer service has kept me waiting for further upda...
Comments