Chery Tiggo 8 Pro Grilles Cracked and Front Disc Issues Ignored Under Warranty

Unfortunately, your service consultancy is very weak. The service centers don't even know their own vehicles. When I search online right now, there are hundreds of complaints about heater grilles and brake discs. It seems that there is a lack of material quality in these discs and heater grilles. The visible complaints are clear evidence of this. Chery cannot save its reputation this way. A company that is growing this fast should ensure the replacement of these parts in all vehicles as a response. Otherwise, such negative feedback will adversely affect vehicle sales. While everyone is already trying to eliminate the perception of 'it's a Chinese car,' this will only prove those who think that way right. I hope the relevant departments read my message. This is not a problem affecting just one person; it's a problem affecting hundreds. Whichever Chery owner I ask, they all say there is a problem with the brakes, especially when the car is hot—the performance of the discs when braking while hot is almost the worst. It seems the material heats up and cools down too quickly. This is definitely a problem that needs to be addressed.

Chery Turkey is in the same situation for me. What will happen if we call, are you able to provide a solution? I called you twice and explained in detail that the Düzce dealer sold me the car at a high price. I also explained the faults in my car, and all you said was just to contact our service. Even if we contact them, what will happen? It's a catch-22 situation.

We did not get any results, even though there were cracks in all three grills apart from the broken parts, there was zero interest shown. They couldn't even solve this simple problem, which is definitely caused by the low quality of the material. But on the internet, more and more people like me are experiencing the same problem. It needs to be resolved urgently.