I purchased a Chery Tiggo 8 Pro Avantgarde on May 31, 2024, and recently noticed an internal crack in the rear center stop light. I reported the issue to the Konya Atsanlar Chery service center, where the personnel inspected the light and confirmed that the crack was not caused by external impact or user error. They assured me that the issue would be reported to the warranty department, and it should be covered under warranty.
However, later that day, I was informed that the warranty would not cover the replacement. I contacted Chery Turkey customer service multiple times, but I kept receiving the same response: the part would not be replaced under warranty. Despite asking for the service report detailing the issue, I was denied access to it.
I even referenced other cases of the same problem on similar vehicles, which were covered under warranty. This issue seems to be a recurring defect in Chery vehicles, as I’ve seen many complaints about cracked stop lights on Şikayetvar and social media.
I demand the replacement of the defective rear stop light under warranty. If this issue remains unresolved, I will take legal action against Chery Turkey.
I own a 2024 Chery Tiggo 8 Pro Max, and despite the car not even being one year old, the front headlights have developed serious cracks and deformations. This issue is clearly the result of a manufacturing defect. However, the authorized Adana Tekbaş service center stated, without providing any just...
I own a 2024 Chery Tiggo 8 Pro, and since the day I bought it, there has been a constant noise coming from the rear brakes. When I first noticed the issue, I took the car to the authorized Chery Kaya service center. They only sprayed the brake pads and sent me on my way, but the problem continued. A...
In July 2024, I purchased a brand-new Chery Tiggo 8 Pro from Yüzbaşıoğlu Chery dealership. Over the past nine months, I’ve experienced a few issues, but thanks to O* Bey and the service team, they were resolved quickly and efficiently. However, during a routine maintenance visit, I noticed that the...
My Chery Tiggo 8 Pro developed serious mechanical issues due to what appears to be a factory camber misalignment. The inner edges of the rear tires have worn out prematurely, and this has also caused damage to the brake pads and wheel bearings. Despite this clearly being a result of incorrect suspen...
Hello, I purchased a 2024 model Chery Tiggo 8 Pro (VIN: LVTDB21B4RD443764, Plate: 28 ADH 908) from BLF Otomotiv in Samsun. My car has only 38,000 km on it and has received all of its scheduled maintenance at this authorized dealer. During the 45,000 km service (which I completed early), I showed the...
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