Chery has been a huge disappointment. In just one year and at only 20,000 km, the engine chain on my vehicle snapped, leaving me stranded in the middle of the road.
Despite this being a major defect, Chery refuses to take responsibility. Instead of properly addressing the issue, they tried to compensate me with a new engine and a free maintenance package—but I no longer trust this car and want to sell it. However, because of this issue, the resale value has dropped significantly.
I strongly believe this is a manufacturing defect, and I am now preparing to take legal action. From this point forward, I will share my experience everywhere to warn others about Chery’s lack of accountability.
Our Chery car is only 2 years old and has always been fully serviced by authorized service, yet just 20 days after the 30,000 km service the engine timing chain broke. This is clearly unacceptable for such a new vehicle and raises serious concerns about the quality and reliability of the brand. Whil...
I purchased a brand new Chery Omoda 5 Pro on May 9, 2025, and didn’t even make it home before the car broke down. After driving only 30 km, the engine fault warning light appeared. We immediately contacted the dealership and had to tow the vehicle back to the service center. They assured us that a ...
I own a Chery Omoda 5, and my vehicle has only 12,000 km on it. Recently, I began noticing a noticeable vibration when decelerating in 2nd gear. At first, I assumed this was normal behavior until I drove the exact same model owned by a friend—his vehicle did not have this issue at all. On May 15, I...
The engine of my brand-new 2024 Chery Omada 5, purchased from Kıyı Otomotiv Sultanbeyli Chery dealership, was found to be defective. The authorized Chery service center informed me that the engine had to be disassembled to repair the damage. It is unacceptable that a one-month-old vehicle requires s...
I brought my Chery Omoda 5 to the service center at just 29,000 km because the car began to vibrate noticeably during braking. The service team diagnosed the issue as a warped brake disc—something they even admitted was likely caused by a material defect. But despite this, they refused to cover the ...
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