My CFMOTO 250NK motorcycle, which is fully under warranty and has been regularly serviced, experienced a serious failure while I was riding—its engine seized unexpectedly. I opened a service request on April 25, 2025, and provided all the requested parts and documentation, including detailed photos. Despite this, no repair work has been carried out.
Instead of honoring the warranty, I was told the issue was due to “user error” and that the requested parts were allegedly “incompatible.” This is completely unacceptable. It’s now been 46 days, and my motorcycle is still sitting idle at the CFMOTO authorized service center in İskenderun without any progress.
CFMOTO, I demand a proper explanation and immediate action. I’ve followed all required procedures, submitted all documents, and yet I’m being blamed and ignored. If this vehicle is under warranty and service history is clean, why am I being left stranded? Fix my engine, honor your warranty, and stop delaying what should already be resolved.
Dear CFMOTO, I am writing to express my deep frustration with the countless issues I’ve experienced with my CFMOTO 250SR motorcycle—despite it being brand new, under warranty, and purchased with care in August 2024 for ₺170,000 in cash. The bike suffers from extreme vibration, especially noticeabl...
I’m extremely frustrated with the experience I’ve had with my CF Moto 450SR. This is the second time the oil cooler has failed on my vehicle, which currently has only 10,000 km on it. The most recent failure left me stranded on the road. I had to call a tow truck because the engine oil mixed with th...
My CFMOTO 250NK model motorcycle was supposed to have its crank replaced under warranty, but I was informed that it is now out of warranty because the 5000 km maintenance service was carried out at 5300 km. However, I had parts replaced under warranty twice before, at 9000 km and 10500 km, and it wa...
I'm feeling frustrated and let down by my experience with CFMOTO. The brand new 2024 model 250 NK motorcycle I purchased has been constantly plagued by issues, turning what should have been an exciting ownership experience into a nightmare. After yet another breakdown, I had to order a gear sensor ...
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