CFMOTO Denied My Warranty Claim for 250NK Due to Late 5000 km Maintenance

January 25, 2025 2:46 PM163

My CFMOTO 250NK model motorcycle was supposed to have its crank replaced under warranty, but I was informed that it is now out of warranty because the 5000 km maintenance service was carried out at 5300 km. However, I had parts replaced under warranty twice before, at 9000 km and 10500 km, and it was not considered out of warranty at that time. The discrepancy in how the warranty is applied feels inconsistent and unfair. Why is it out of warranty now? I feel extremely victimized as my motorcycle has been at the service center for 2 months. I have lost my only source of transportation, and I am urgently requesting your support.

Burak
January 27, 2025 2:38 PM

Hello; I'm still waiting, no one has called yet.

Comments

Similar Complaints

CF MOTO 250 SR Gear Sensor Malfunction

May 31, 2024 4:57 PM229

I bought a 250 SR model motorcycle from CF Moto, and at 2000 km, the gear sensor malfunctioned. It's been a staggering 7...

CFMOTO 250 Nk Parts Delayed for 5 Months Despite Promises of Availability

December 24, 2024 12:11 AM157

I need parts for my CFMOTO 250 Nk motorcycle, including the handlebar, front brake lever, throttle cable, right front fo...

CFMOTO 625 Touring 4x4 EPS Rear Differential Failure at 2110 km

June 3, 2024 6:09 PM231

Dear CF Moto Officials, Hello. I am the third owner of a CFMOTO 625 Touring 4x4 EPS, which I acquired when it had 2030 ...

Brand New CFMOTO 450 SR Sensor Failures & Warranty Woes

April 29, 2024 7:50 PM256

I purchased a CFMOTO 450 SR type motorcycle around six months ago. Its gear and fuel indicators on the screen ceased ope...

Brand New CFMOTO 450 SR Sensor Failures & Warranty Woes
Brand New CFMOTO 450 SR Sensor Failures & Warranty Woes
Brand New CFMOTO 450 SR Sensor Failures & Warranty Woes
Brand New CFMOTO 450 SR Sensor Failures & Warranty Woes
+1