Slazenger Online Order Delay No Shipping or Customer Response

On April 24, 2026, I placed an order through the Slazenger online store under order number ts24042616904 for a pair of sneakers and slippers. Although the website clearly stated that the order would be shipped within 24 hours, as of today, no shipping process has been initiated.

I also sent multiple emails regarding this issue, but I have not received any response. Due to both the failure to ship my order and the complete lack of communication, I feel clearly misled and inconvenienced.

I made a payment of approximately $50 by credit card, and at this point, I no longer wish to proceed with the order. I request that my payment be refunded to my credit card as soon as possible. I also expect a written explanation regarding this delay and lack of communication.

If this issue is not resolved promptly, I will proceed with filing a formal complaint through my legal representative on the grounds of suspected fraud.