I ordered a book from the Dolap app. The books arrived at the Sürat Kargo branch in my area within a few days, but they have been sitting there for 8 days. The status says "out for delivery," but I haven't received anything. I reached out to Dolap customer service, but they couldn’t provide clear information about the delay. I also checked the tracking system daily, hoping for an update, but nothing changed. I even considered going to the cargo branch in person, but I couldn’t get their address. I tried calling the cargo branch, but the phone number is not in service. I'm frustrated and just want my order delivered.
Despite being at home, my package from Dolap didn't arrive. When I looked at the tracking page, I found a message stating, "Product could not be delivered, please contact the branch." I contacted Sürat Kargo branch six times, and every time they assured me that my package was out for delivery and wo...
The product I purchased through the Dolap app, with web order code 2468749693562038, was handed over to Sürat Kargo and arrived at the delivery branch. It stayed there for two days before being marked as delivered without ever reaching my home. Somehow, this happened without a delivery code, and dur...
I have been selling through Dolap, and for the past week, my package has been lost at the Tepeören branch of Sürat Kargo. Despite multiple attempts to get information, I have received no updates or assistance. Both my customer and I are stuck in this situation, unable to move forward, which has been...
My shipment with Sürat Kargo, tracking number 37219173262101, has not been delivered for nearly two weeks. I’m located in Sultanbeyli, Istanbul, and my package is currently at the Sancak Branch. Every day, I receive a message saying “out for delivery,” followed by another saying “you can pick it up ...
Hello, my shipment, which was accepted from Balıkesir on March 8, 2025, arrived at the Fıstıkağacı branch on March 11, 2025 (09:28), but it has not been sent out for delivery for the past three days without any valid reason. Although I received two messages saying the shipment was out for delivery, ...
Comments