Mark is satisfied with the result
Resolved
Cerebrum IQ Charged Me $29.99 Despite Choosing the $0.99 Trial
Mark
January 10, 5:21 pm
263"I got my refund. Thanks Xolvie."
Ryan is satisfied with the result
Resolved
Cerebrum IQ Charged Me Repeatedly Despite Not Approving Any Subscriptions
Ryan
January 15, 9:43 am
564
Ryan's Thank You Message
“It was eventually resolved. Thanks”
Thinking it would be a one-time transaction, I registered for a trial with Cerebrum IQ and sent my credit card information. But soon after not approving any subscriptions, I was slapped with constant charges. The process of trying to remove my account was purposefully unclear, and instead of canceling my subscription was strangely prolonged. I contacted their support, but even then I got no appropriate help—just platitudes. Worse, I started getting spam emails connected to my account. To stop more charges and protect my card, I had to call my bank. Practices of Cerebrum IQ seem exploitative and dishonest. Everyone should definitely refrain from using this service and guard their bank records!
Ryan
June 16, 4:57 pm
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