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Ryan is satisfied with the result
Resolved

Cerebrum IQ Charged Me Repeatedly Despite Not Approving Any Subscriptions

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January 15, 2025 9:43 am
618
Ryan's Thank You Message
“It was eventually resolved. Thanks”

Thinking it would be a one-time transaction, I registered for a trial with Cerebrum IQ and sent my credit card information. But soon after not approving any subscriptions, I was slapped with constant charges. The process of trying to remove my account was purposefully unclear, and instead of canceling my subscription was strangely prolonged. I contacted their support, but even then I got no appropriate help—just platitudes. Worse, I started getting spam emails connected to my account. To stop more charges and protect my card, I had to call my bank. Practices of Cerebrum IQ seem exploitative and dishonest. Everyone should definitely refrain from using this service and guard their bank records!

Ryan
Ryan
June 16, 2025 4:57 pm

It was eventually resolved. Thanks

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