From June 20, 2025, 15:00 to June 23, 2025, 15:00, I rented a car for 3 days through Vipcars, an international agency, from Carwiz Rent A Car / Eşmen Car Rental. (1) I received the car with an empty fuel tank and returned it with enough fuel for about 60 km, but when I requested a refund for that am...
On 04.06.2025, through Carla Car Rental, I made a reservation with Carwiz Rent A Car for my brother to rent a car between 06.06.2025 at 08:30 and 09.06.2025 at 08:30, with pickup at Carwiz Rent A Car Dalaman branch and drop-off at Carwiz Rent A Car Antalya Airport branch. I purchased the extended pr...
I returned my rental car to Carwiz Rent A Car on January 4, 2025, yet my deposit refund still hasn’t been processed—even after 30 business days! On top of that, they overcharged my credit card by ₺1,180 for toll fees. They admitted their mistake but have yet to issue the refund. The worst part is t...
I returned my rental car to Carwiz Rent A Car on January 4, 2025, yet my deposit refund still hasn’t been processed—even after 30 business days! On top of that, they overcharged my credit card by ₺1,180 for toll fees. They admitted their mistake but have yet to issue the refund. The worst part is t...
On December 5, 2024, I rented a car from Carwiz at the Macedonia Airport branch. I returned the vehicle on December 16, 2024, with no major issues. However, upon inspection, the staff pointed out superficial scratches on the bumper, which I believe occurred just before returning the car. I hadn't no...
I rented a vehicle from Carwiz at Ankara Esenboğa Airport on October 30, 2024 (Reservation No: 24-ESB-1807) and returned it on November 9, 2024, at 3:50 PM without any issues. During the rental process, my credit card was charged ₺12,961.06 instead of the €350 deposit block that was supposed to be a...
I rented a car from Carviz Antalya for 14 days, picking it up on October 9. Today is November 11, and my deposit still hasn’t been refunded. To make matters worse, the deposit wasn’t held as a block—it was fully charged and appears to have been used. The transaction shows Esmen Oto as the charging p...
I rented a car from Carwiz, expecting the usual 100€ deposit, but they took 500€ instead. Now, it has been three weeks, and they still haven’t refunded my deposit. Every Friday, they tell me the refund will be processed next Friday, but nothing ever happens. This is beyond frustrating—they are deli...
I rented a car from Carwiz near Sabiha Gökçen Airport online from France, with a deposit included. It has now been two months, and my deposit has not been refunded. Instead, they have been charging my card every month without my consent! I rented the car in August for 22 days, along with full insur...
On August 30, 2024, I rented a car from Carwiz Airport branch through Holidays Car and purchased an additional insurance package. However, when I arrived at the branch, I was told that the insurance I purchased wasn’t valid and that I had to buy a different one directly from them. I had no choice bu...