Carrefour's Xiaomi Redmi Note 10 Pro Warranty Issue
I purchased a Xiaomi Redmi Note 10 Pro phone from Carrefour SA, and it appears that the warranty started 6 months ago. The 1st IMEI is not covered under warranty. If I had bought it from a street store, I wouldn't have to go through all this trouble. This level of indifference is unacceptable. The customer service has been unable to resolve the issue for days, and I'm left without a phone with no clear solution in sight. I never expected such an incident from Carrefour SA. We trusted them, but it seems we made a mistake. I won't be buying anything from them ever again. Order No: 147741822. I urgently demand a resolution to this problem and a written guarantee assuring that this won't happen again. I will keep you informed about any developments. Thank you.
Dear Customer, Your notification has been recorded, and your resolution process has been initiated. For follow‑up, you can reach us between 08:00 and 24:00, 7 days a week. CarrefourSA Customer Service
Dear Customer, We tried to reach you regarding the notification you sent us, but we were unable to contact you. We kindly ask you to inform us of a time slot when we can reach you.
Dear Customer, We tried to reach you at the phone number regarding the notification you sent us, but we were unable to reach you. We kindly ask you to inform us of a time slot when we can reach you or to call our Call Center. For any questions or issues, you can send us an email or call our Customer Service line between 8:00 AM and 12:00 AM, 7 days a week.
Dear Customer, We tried to reach you at the phone number 5*********x regarding the notification you sent us, but we were unable to reach you. We kindly ask you to inform us of a time frame when we can reach you or to call us at our Call Center line. For any questions or issues, you can send us an email or call our Customer Service line between 8:00 AM and 12:00 AM, 7 days a week.
Dear Customer, We attempted to reach you at the phone number 5*********x regarding the notification you sent to us, but we were unable to make contact. We kindly ask you to inform us of a time slot when we can reach you.
Dear Customer, We attempted to reach you regarding the notification you sent us, but we were unable to reach you. We kindly ask you to inform us of a time frame when we can contact you. For any questions or issues, you can contact us between 8:00 AM and 12:00 AM, 7 days a week.
The process was slow, but we reached the result. Thank you.
