CapCut Charged Me Twice for Subscription and Won’t Issue a Refund

I have been using CapCut for two years, and since I had no issues for about a year, I decided to purchase an annual subscription. Despite already paying for the first month, I later received a payment update notification. Since I urgently needed to use the app, I also purchased a monthly subscription, thinking the issue was a glitch.

When I later tried to cancel both subscriptions, CapCut refused to issue a refund. I filed a dispute, but no response was given. I even sent emails, yet customer support remains silent. I demand an immediate resolution and a full refund for the duplicate charges. CapCut needs to address this issue and improve customer support!