I bought a one-year CapCut Pro subscription for ₺2,999, but my membership disappeared in less than a month without any explanation. I reported this issue to CapCut, but their response was useless, and they stopped replying to my follow-up emails. Because of my work, I purchased another one-month Pro subscription, but now the app doesn’t upload videos properly. It shows uploads as successful, but the videos don’t actually appear anywhere.
I’ve reached out about this problem as well, but no one has responded. In short, if you invest money in CapCut, there’s a high risk that your payment will be wasted and customer support will ignore you. Beware and think twice before paying.
Yesterday, I paid ₺299 for a one-month CapCut Premium subscription expecting to remove the watermark from my videos. However, the logo was still there. Thinking the first transaction failed, I paid again today using my card—another ₺299, totaling ₺598 for a service that hasn’t worked at all. Despite...
I accidentally purchased a CapCut Pro subscription, but I canceled it within 2 minutes without ever using it. However, despite my immediate cancellation, I was still charged ₺2000, and my Pro membership was not activated either. Now, I am left with no subscription and no refund. I have reached out ...
I accidentally purchased a CapCut Pro membership and realized it within 2 minutes, so I immediately canceled it. Despite canceling right away and never using the Pro features, I was still charged ₺2000, and I didn’t even get access to the Pro version afterward. So now I’m stuck with no membership an...
On August 20, 2025, I purchased a CapCut mobile app membership for ₺999.99 through my Apple account. However, more than two months have passed, and the subscription has never been activated on my account. I still cannot access any premium features, and the app shows no warning or confirmation messag...
I purchased a one-year CapCut subscription, but due to insufficient funds, the payment didn’t go through initially. Later that evening, I added money to my account, and the app immediately withdrew 1400₺. However, despite the payment being processed, I am still unable to access the subscription bene...
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