Today, I tried to log in to my Canva Pro account from both my computer and mobile device, but each time I encountered the error code “9916e1d9590b6c6d” and was unable to access my account. I also attempted to log in from different devices, but the issue persists.
Initially, my account did open, but none of my designs were visible. When I logged out and tried to sign back in, I began receiving a complete login failure message. As of now, I cannot access any of my saved designs or projects.
I have not yet contacted Canva customer service, but I urgently request that my account be restored and that I regain full access to my Pro features and saved designs. This issue is severely affecting my workflow, and I expect immediate technical assistance to resolve it.
For the past two days, I have been unable to log in to my Canva account. Each time I try, the following error message appears on the screen: “There’s an issue on our end. To help you quickly, please contact Support and include error code 991703535d6717el in the ‘Describe the issue’ section.” My ac...
For the past day, I’ve been unable to log in to my Canva Pro account. I’ve tried accessing it both through the website and the mobile app, but every time I attempt to log in, I receive the message: “A technical issue occurred on our end.” I checked the Canva Help Center for solutions, but I couldn’...
On October 20, 2025, at 9:15 AM (Belgium time), I was unable to access Canva right before an important presentation. When I tried to log in through Google Chrome on my computer using my student account, I encountered the error message: “500: A server error occurred.” The issue lasted for about 30 ...
I canceled my Canva subscription last month, yet I was still charged again this month. This is not the first time—I have been dealing with this issue every month despite no longer using the service. I am being charged for a subscription I do not want, and it is beyond frustrating. I demand an immed...
I am unable to log in to my Etsy seller account on my computer. While the account is accessible on my phone, attempting to log in on my computer prompts a message stating that a verification code has been sent to my phone. However, I never receive the code, no matter how many times I try. This issue...
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