Even though I had already canceled my Canva Pro subscription, my credit card was charged four times — on July 4, August 4, September 4, and October 4. As soon as I noticed these charges, I canceled my subscription again and contacted Canva’s support team. However, I was only refunded for two months — September and October — while the July and August charges remain unresolved.
I had encountered a similar issue back in May and received a refund at that time. It’s frustrating that, even though my account clearly showed the subscription as canceled, payments continued to be taken automatically. In the support team’s reply, they mentioned that refunds are generally not issued, but I believe it’s unfair to charge a user for a subscription that was already canceled.
My account is registered under the email address s*******@icloud.com**. I request that the charges for July and August also be refunded as soon as possible. If this issue is not resolved promptly, I will pursue my legal rights and file a formal complaint with the relevant authorities.
I canceled my Canva subscription last month, yet I was still charged again this month. This is not the first time—I have been dealing with this issue every month despite no longer using the service. I am being charged for a subscription I do not want, and it is beyond frustrating. I demand an immed...
I canceled my Canva subscription, yet they still charged my account. When I checked again, I saw that my plan had been reactivated without my consent. I have no idea if this is an issue on my end or a problem with Canva, but the fact remains—I already canceled my plan. I haven’t used the service fo...
Even though I canceled my Canva Pro plan, my bank card has continued to be charged $2 every month for the past two months. My account is registered to the email address “a**************@gmail.com.” Even after completing the cancellation process and not using any services, the charges have continued....
Canva charged me again for a subscription I had already canceled. Two months ago, I ended the subscription, yet the payment was taken from my account again without my consent. I had even deleted the app from my phone. I double-checked my email and account settings to make sure the cancellation had g...
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