I started a Canva Pro subscription only to try it out. However, despite repeated attempts to cancel, I was unable to cancel the subscription through the system. As a result, on January 1, 2026, an annual fee of $44 was charged to my debit card, even though I did not want the subscription to renew.
During this process, I had great difficulty finding anyone to contact at Canva. Reaching support or customer service was nearly impossible. Eventually, I managed to cancel the subscription on my own, and I am no longer using the service at all.
My request is that the $44 annual fee charged for this unwanted Pro subscription be refunded to my debit card, and that Canva fix these forced renewal and difficult cancellation processes so other users do not experience the same problem.
I started a Canva Pro subscription only to try it out. However, despite trying many times, I was unable to cancel the subscription through the system. As a result, even though I did not want it, an annual fee of $63 was charged to my debit card on January 1, 2026. During this process, I had great d...
I canceled my Canva subscription last month, yet I was still charged again this month. This is not the first time—I have been dealing with this issue every month despite no longer using the service. I am being charged for a subscription I do not want, and it is beyond frustrating. I demand an immed...
Even though I canceled my Canva subscription at the end of November, my card is still being charged on a regular basis. Specifically, around $6 is charged every month on the 30th with the description “canva*04715-28748350,” and I am seriously concerned that another charge will be made again on Janua...
Even though I had already canceled my Canva Pro subscription, my credit card was charged four times — on July 4, August 4, September 4, and October 4. As soon as I noticed these charges, I canceled my subscription again and contacted Canva’s support team. However, I was only refunded for two months ...
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