I purchased a Canon IX6850 printer, and after only three months, it stopped printing in red. I rely on this printer for my photography business, primarily for passport photos, so this malfunction has severely impacted my work. When I took it to Canon’s service center, they claimed I must have used compatible cartridges instead of genuine ones because the printer, with its original cartridges, supposedly couldn't have printed close to 300 copies. This assumption is unfounded and frustrating.
Now, Canon says I need to pay for a print head replacement, which is both unexpected and unacceptable for a nearly new printer. A brand-new printer failing within just three months is disappointing, and I expected Canon to stand behind their product. I've since had to buy a new printer from another brand, costing me around ₺20,000 with additional ink supplies. I urge Canon to take responsibility and provide a free repair or replacement for my printer.
I purchased a Canon IX6850 printer, and after only three months, it stopped printing in red. I rely on this printer for my photography business, primarily for passport photos, so this malfunction has severely impacted my work. When I took it to Canon’s service center, they claimed I must have used c...
In November 2023, I bought myself a Canon G3415 printer. At first, I was able to easily connect it to my computer using Wi-Fi and print without any problems. But the next day, I ran into a problem where the computer couldn't establish a connection with the printer. I reached out to the authorized se...
I bought a Canon G 3430 printer 7 months ago, and this week it started showing error code 5200 during printing. I contacted customer service, and they had me repeatedly perform the ink replacement procedure, which didn’t solve the issue and drained the ink. Even though the printer is still under war...
I bought the Canon G3470 printer about a year ago, and I regret it completely. There are too many issues to count! First, before I even finished my first set of ink cartridges, I got a "maintenance box full" error. I replaced it with an original one, but now it’s happening again—even though the cart...
About 7-8 months ago, we purchased a Canon printer which stopped working the week we bought it. When we visited the store, they advised us to contact the authorized service center. Upon calling the service center, they instructed us to perform ink spraying procedures on the printer, which did not re...
Comments