I logged out of my Candy Crush Saga account and now I can’t get back in—no matter what I do. I entered my correct email address, and when I click on the “reset password” option, the app says it has sent a reset email. But nothing ever arrives in my inbox. I’ve checked my spam and junk folders multiple times, and there’s absolutely no message from Candy Crush.
This means I’m completely locked out of my old account, where I’ve made years of progress and likely spent over ₺1,000 in total purchases. All of that is now inaccessible, and there’s no real support or live help to guide me through the issue.
King, how can such a popular game have such a broken recovery system? I’m not asking for much—I just want access to my own account. Please investigate why your system isn’t sending recovery emails and help me retrieve my old data. I refuse to start over from scratch after all this time and effort.
I’ve spent a lot of money on Candy Crush Saga Bonanza, expecting a fair chance to win, but this game never rewards players! It seems designed just to get you hooked and take your money without ever paying out. No matter how much you deposit, you’ll never see a real return. On top of that, the system...
I purchased moves in Candy Crush Saga for ₺109, but due to an internet issue, I was charged four times. Despite the multiple charges, the moves were never loaded into my account. I’m really upset that such a problem occurred, especially after so much time of using mobile payment without issues. To m...
I reached level 4000 in Candy Crush Saga, only to have my progress reset back to level 1. I attempted various methods, but unfortunately, none of them yielded the desired results. I uninstalled and reinstalled the game, but unfortunately, my account seems to have disappeared. What steps should I tak...
I have a Zula account that I spent money on and played for a long time. After taking a break for a few months, I reinstalled the game and tried to log in using my password, but it showed an incorrect password error. Thinking I might have forgotten it, I used the “reset password” option and followed ...
About a week ago, I lost access to the email address linked to my eFootball Konami account, and since then, I’ve been unable to transfer or recover my account data. I’ve tried everything—email recovery steps, contacting support, filling out forms—but nothing has worked. What’s even more frustrating...
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