On 20.08.2025, I purchased a CK Be perfume from the File store in Edirne Merkez. Since I shopped close to closing time, I didn’t have the chance to test the product in the store; the staff also told me there was no tester available and that I would have to buy it without trying. Trusting the brand and File Market, I purchased the perfume without smelling it. When I tried it at home, however, the scent was completely absent—it felt as if the bottle contained only water. I sprayed it 6–7 times on my skin, but there was no fragrance at all and zero lasting effect. I have been using this product for years, so I don’t suspect it’s fake, but this is the first time I’ve experienced such an issue. Previously, I had bought another Calvin Klein perfume from the same store and was satisfied. I still have the receipt (Invoice No: Y082025005793645). I was not informed of any warnings or return/exchange conditions. My intention is not to get a refund but to have my grievance resolved and to receive a replacement with a genuine product that carries the original scent. I also wish to speak with customer service regarding this matter and kindly request assistance.
On 28.06.2023, I bought Calvin Klein 2U brand perfume at a discounted price of 2059 TL for 749 TL from Watsons store in Diyarbakır Winston AVM. But the perfume I bought is definitely not original and its smell is only 3 minutes. We have also determined by the staff that it is permanent and if you do...
On July 21, 2025, I purchased a Lancome La Vie Est Belle perfume with my credit card from the Zorlu store in Ankara. I have the official invoice and can confirm that the product was bought directly from an authorized Lancome retailer. At first, the perfume seemed fine, but after a few uses, I notic...
I live in Turkey and last week I bought three bottles of Calvin Klein Euphoria Women from Rossmann Wroclawska 47A 63604 Baranow Kepno on February 20, 2025. The scent does not last at all, and neither the box nor the glass bottle has a serial number. This has put me in a difficult situation because t...
On August 3, 2025, I purchased a Bombshell perfume from the Victoria’s Secret store at Ankara Next Level Mall. I used the perfume three times, and each time I experienced the same issue — the scent completely disappeared within just 5 seconds after spraying 3–4 times. The perfume has no lasting frag...
I purchased the La Vie Est Belle perfume directly from the official Lancôme website (Order No: LNI1000334909). I have been using it for about a week now, but the perfume has absolutely no fragrance. Whether I spray it into the air, on my wrist, or on my clothes, there is no detectable scent—it feels...
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