Bybit Rejected My KYC3 Documents and Blocked My Account Without Valid Reason

profile
Fatih
May 03, 2025 7:13 pm
92

I attempted to complete a withdrawal on Bybit, but the platform required that I first complete KYC Level 3 verification. I followed all instructions to the letter—including the live video call step—and uploaded all necessary documents. For proof of address, I provided a residence certificate downloaded as a PDF from the Turkish e-Devlet system, which is a fully official government-issued document.

However, Bybit rejected my document without a clear explanation and then proceeded to block access to my account and funds. When I tried to re-upload the document to fix the issue, the system just loops me back to the upload screen, preventing me from resubmitting anything or progressing at all.

This is incredibly frustrating and unacceptable. I did everything required, submitted legitimate documents, and now I’m locked out of my own money. There is no helpful guidance from support, and no way to fix the issue from my end because the system itself is faulty.

profile-icon
To be able to comment, or .

Comments

Be the first to comment

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

Similar Complaints

I Can’t Deposit into Bybit—Funds Always Delayed for 48-Hour Review

profile
Engin
March 31, 2025 7:50 pm
70
I Can’t Deposit into Bybit—Funds Always Delayed for 48-Hour Review

Bybit Withdrawal Stuck on "Processing" – Support Won’t Fix It

profile
Bülent
January 30, 2025 3:52 pm
59

Bybit KYC Loop Blocking Access to Funds Despite NFC Attempts

profile
Mehmet
September 08, 2025 3:03 pm
44
bybit-kyc-loop-blocking-access-to-funds-despite-nfc-attempts-1.jpg

Bybit Withheld My Deposit as "Suspicious Transaction" Without Resolution

profile
Onur
January 21, 2025 12:05 am
98
Bybit Withheld My Deposit as "Suspicious Transaction" Without Resolution
Bybit Withheld My Deposit as "Suspicious Transaction" Without Resolution
Bybit Withheld My Deposit as "Suspicious Transaction" Without Resolution

I Deposited Funds into My Bybit Account But Can't Verify or Access My Money

profile
Şahin
May 19, 2025 7:58 pm
55
Report a Similar Issue