Bvlgari Perfume Loses Its Longevity After Purchase

I purchased a Bvlgari men’s fragrance from the Sephora store at Panora AVM in Ankara on February 14, 2026. I have used this fragrance many times before, and it normally has excellent longevity. However, with this bottle, I noticed that the scent does not even last for a few hours and seems to disappear almost immediately. At first, I assumed there might simply be an issue on the first day, so I continued using it for another two days. However, after noticing the same problem every time I used it, I became convinced that there was a serious issue with the product.

I went to the store and submitted the product for inspection, providing all relevant documents, including the receipt, invoice, and my Sephora card. I was told that the product would be examined and that I would receive a response within 15 days. However, I was extremely uncomfortable with the attitude of one of the store employees. The employee went to the manager and sprayed the perfume on the manager’s arm, while behaving in such a casual and dismissive manner that it made me feel as though I was exaggerating the problem or making an unreasonable complaint. I have known and trusted this fragrance for years and am very familiar with its longevity. If there were no genuine problem, I would have no reason to go through all this trouble or put anyone else through it.

I paid approximately $159 for this product, and for this amount, I have been extremely disappointed not only with the product quality but also with the way I was treated by the store employees. I request that the product be carefully and thoroughly inspected, that my experience at the store also be taken into consideration, and that a gift card be issued to me as compensation for the inconvenience and dissatisfaction I have experienced.