I purchased a Bvlgari Man In Black men’s perfume from Sephora store on 14.02.2026 in the late hours. I have been using this perfume for a long time and I know very well how its performance and longevity should be. However, this time the product I bought is completely different from my previous experiences; the scent fades very quickly, its performance is extremely weak and it gives the impression of being stale. Because I know this perfume and have used it many times before, I immediately realized that the permanence and intensity of the scent are not normal and that something is wrong with the product. For this reason, I delivered the perfume together with the invoice to the same Sephora store for inspection in the early hours of the next day. I was informed that the product would be examined and that the process could take up to 15 days. Regardless of the result of the inspection, I clearly state that this perfume does not have the usual longevity I know very well as a regular user, and I believe a loyal customer can easily notice such a difference. I therefore request that the full refund of the amount I paid be made or, alternatively, a gift voucher in the same amount be issued that I can use at the store where I made the purchase. I expect this process to be handled carefully, taking into account that I am a long‑term and regular user of this perfume.
I ordered Yves Saint Laurent L'Homme, a fragrance I’ve loyally used for 15 years. However, the product I received is nothing like the original scent I know so well. The fragrance fades within three minutes, leaving no trace, which is unlike the lasting effect I’m familiar with. I had to open the pac...
I purchased a Versace Eros perfume from Sephora's Buyaka store, but its scent doesn’t last even half an hour. I returned it to the store, and they assured me it would be examined. Two weeks later, I called Sephora, and they said the product was inspected, no issues were found, and they’d notify me w...
I recently purchased a Shiseido Zen perfume for ₺2600 from Sephora, expecting the authentic, long-lasting fragrance I’ve used before. However, the perfume I received smells noticeably different and loses its scent within 5 minutes of application. It’s unlike any genuine Shiseido Zen I’ve ever used. ...
In January 2026, I purchased Tom Ford Tobacco Vanille perfume from the Sephora store in Bakırköy, Istanbul, for $210. When I began using the perfume, I noticed that it had no scent at all—it was as if I were spraying water. Despite being known as a rich, vanilla-based fragrance, it had absolutely no...
I purchased a 200ml bottle of Dior Sauvage, expecting the same quality as the 100ml version I previously used, but this one has no scent and doesn’t last at all! It fades almost instantly, making it feel like I sprayed nothing at all. I sent it to the company for inspection, and they responded by s...
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