Charged for Busuu Subscription I Never Used—Requesting Refund

November 28, 2024 10:49 PM57

I accidentally downloaded the Busuu app after clicking on an ad while trying to download something else. As soon as I received a subscription message, I immediately canceled it. Despite this, my account was charged ₺175 for a service I have never used or even intended to subscribe to.

This is completely unfair—why should I have to pay for an app I don’t use or want? Such practices feel like an exploitative way to make money. I demand a full refund of the ₺175 charged to my account. Busuu needs to address this issue and ensure customers are not unfairly charged in such situations. Please resolve this matter promptly.

Progress

December 2, 2024 12:28 PM

There has been no progress.

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