I accidentally subscribed to Busuu without realizing it and never used the app even once. As soon as I noticed the subscription, I immediately canceled it via SMS. However, despite canceling it right away, I was still charged ₺200 on my bill.
When I called the phone number provided in the cancellation message, I received an error saying it was an invalid number. There is no proper customer support to resolve this issue, and I cannot reach anyone to process a refund.
I demand an immediate refund for this unauthorized charge. Busuu, why are you charging users even after cancellation? This is unfair, and I expect a resolution as soon as possible!
My issue remains unresolved. While using the Türk Telekom app, I accidentally clicked on an advertisement for the Busuu app. Even though I didn’t intend to subscribe and entered my password thinking it was a regular login, the subscription was started without my consent. I canceled the subscription...
Busuu is misleading people, and I’ve become one of their victims. While I was working on something completely unrelated on my computer, I suddenly noticed I had been signed up for a Busuu subscription—without my knowledge or explicit consent. I immediately canceled the membership the moment I realiz...
On April 26, 2025, a Busuu ad popped up on my phone. While trying to close it, I accidentally tapped the wrong part of the screen—and without any confirmation or warning, a subscription was immediately activated. To make matters worse, ₺200 was instantly added to my phone bill. I noticed the charge ...
My issue still hasn’t been resolved. Without my consent, I was signed up for a Busuu subscription through your platform. While using the Türk Telekom ...
While trying to download a completely unrelated app, I somehow ended up being subscribed to Busuu without my knowledge or permission. I never intended to sign up for anything, let alone authorize a paid subscription. Out of nowhere, I received a ₺200 charge on my mobile bill. This is completely unac...
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