Busu App Charged ₺175 After Accidental Download Despite Immediate Cancellation

Derya
Busuu
20

I accidentally downloaded the Busu app while trying to click on something else due to an ad. As soon as I received the subscription message, I canceled it immediately. However, despite not using or even knowingly subscribing to the app, ₺175 was charged to my account.

Why should I pay for an app I neither intended to download nor use? This is unacceptable, and I demand a full refund for the unauthorized charge. Companies should not profit from accidental clicks, and this experience has been extremely frustrating. Please process my refund immediately and ensure such incidents are avoided in the future.

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Busuu auto-renewed my subscription without notice and charged me, how can I cancel and get a refund?

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