5
Resolved

I Was Charged for a Busuu Subscription I Never Approved

Mehmet
Mehmet
Busuu
May 1, 2025 12:58 PM52

My issue still hasn’t been resolved. Without my consent, I was signed up for a Busuu subscription through your platform. While using the Türk Telekom app, I accidentally clicked on an ad, and that was enough to trigger an automatic subscription—completely without my knowledge or intention. I canceled the subscription as soon as I noticed it, but I was still charged ₺200 on my phone bill. I want this charge refunded immediately. I never agreed to become a member, never confirmed a subscription, and never authorized any payment. This feels like a sneaky trick that takes advantage of accidental clicks. I expect transparency and fairness—this charge must be reversed. I hope you will assist me and correct this unauthorized billing.

Comments

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

Similar Complaints

I Accidentally Started Busuu Subscription and Got Charged ₺200

Halit
Halit
Busuu
May 2, 2025 9:50 PM49

My issue remains unresolved. While using the Türk Telekom app, I accidentally clicked on an advertisement for the Busuu ...

I Was Charged Instantly After Accidentally Clicking a Busuu Ad on My Phone

Mehmet
Mehmet
Busuu
April 26, 2025 8:54 PM49

On April 26, 2025, a Busuu ad popped up on my phone. While trying to close it, I accidentally tapped the wrong part of t...

1

I Got Charged by Busuu Without Consent and Demand an Immediate Refund

Yüksel
Yüksel
Busuu
July 16, 2025 8:54 PM61

While trying to download a completely unrelated app, I somehow ended up being subscribed to Busuu without my knowledge o...

I Accidentally Subscribed to Busuu and Was Charged ₺200 Without Consent

Ayhan
Ayhan
Busuu
May 10, 2025 2:55 PM26

While my son was using the phone to download notification sounds, a verification code appeared. Unknowingly, he entered ...

Busuu Charged Me ₺153 Monthly Without My Consent

En Natu
En Natu
Busuu
May 5, 2025 12:46 PM38

I recently discovered that a subscription to a service called Busuu was created without my knowledge or approval, and it...