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I Returned Burger King Milkshakes but Still Haven’t Received My Money Back

Gökhan
August 22, 2024 7:12 PM115

We ordered milkshakes at the Burger King store in Sapanca, but we returned these products because they had the consistency of fruit juice. Then they gave us a receipt for a refund, but although it was returned on the same day, the fee has still not been sent back. Friends who read this complaint, if you are in that situation, try to get the refund in cash or you will not get it.

August 23, 2024 4:02 PM (20 hours after complaint)

Dear Sir/Madam, Regarding the complaint, our guest was called but could not be reached, so the necessary information could not be provided. When we reach our guest again, the necessary information will be given on the matter and the relevant notification will be made on the site. We present this for your information. Best regards, Burger King Customer Service

Gökhan
Gökhan
August 24, 2024 9:29 AM

Sure, here is the translation of the text from Turkish to English: "No one called us, our phone is always on. You never get tired or ashamed of misleading people with automated messages."

August 24, 2024 10:46 AM

Dear Sir/Madam, Our customer has been contacted and the necessary information has been provided regarding the complaint numbered 29818394. We present this for your information. Best regards, Burger King Customer Service

Gökhan
Gökhan
September 3, 2024 3:01 AM

The refund has not been processed yet. The person we spoke with was very positive and created a corporate image as if everything was going smoothly, but as far as I understand, TAB Gıda is collecting money like this, 100 lira by 100 lira, by not returning people's money. That money will not benefit you; it will come out of your pocket in a larger amount.

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