On July 1, 2023, I called the Burger King at Aziz Mahmut Hüdayi, Üsküdar, Istanbul, to order a delicious burger. At 18:10, I used my bank card to pay 109.98 TL for the meal. But they said that their POS machine was broken and made me pay the same amount in cash. Even though the money was taken out of my account, the refund has been waiting for 16 days, and I've called customer service more than once with no luck. If they don't give me the money back soon, I'll go to the Consumer Arbitration Board and see what my legal options are. I want the amount I was charged to be returned right away. Reference No. 50--29470, Sadk **"
On October 31, 2025, I visited Burger King and placed an order, paying ₺1,220 with my bank card ending in 4054. The payment was deducted from my account, but shortly after, due to a system error, my order was canceled, and no product or service was provided. The branch staff told me, “The money will...
Hello, I ordered from Tasdelen Burger King Restaurant/Türkiye in Yemek Sepeti App. I chose the payment option Metropol Card (Meal Card). The order arrived, I made my payment. I checked the app and the money was withdrawn. But the Fiyuu Company (courier firm) courier said did not withdraw it from me,...
On 14.12.2023 at 19.10 on the Migros Yemek platform at 19.10, my 335₺ My Triple menu order, which I ordered from BurgerKing Konak (Güzelyalı Mh) branch. Order arrived at 19.55, although the delivery time was declared as 20-30 minutes. Since 1 meatball burger was missing from the package, I wrote to ...
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