I rented a car from Budget at Ostrava Airport on 03.08.2024, and they took a deposit of 20,000 CZK (€800). When I returned the car, they assured me the deposit would be refunded within a few days. It’s now 17.08.2024, and I still haven’t received the refund. Budget is claiming that the bank is holding the funds, but my bank confirms they haven't seen any refund transaction. This delay is unacceptable, and I want my deposit back immediately. I trusted Budget for the rental, and now I’m frustrated with the lack of communication and the unresolved issue. Please address this matter urgently!
On September 11, 2024, I rented a car online from Budget, and during the rental process a deposit of €360.41 was charged. However, even after nearly a year, this deposit has not been refunded to me. I have contract number 137783505 related to the rental. I have contacted Budget customer service mult...
During my overseas trip in June, the deposit for the car we rented from Budget has still not been refunded to my bank. When I contacted customer service about the process, I was told I would receive a response within two weeks. However, more than a month has passed and there is still no solution. To...
On August 15, 2014, I rented a car from Budget at Podgorica Airport in Montenegro. It’s been 28 days, and the ₺10,057.98 deposit I paid still hasn’t been refunded. I’ve tried reaching out to Budget, but I haven’t been able to get in contact with anyone who can help. This delay is unacceptable, and I...
On 28.07.2025, I rented a car through Booking from the Budget office in Vienna. During the rental, €214 was charged to my credit card as a deposit. I returned the car without any issues, and no damage or extra charges were reported. However, despite the time that has passed, my deposit has not been ...
I rented a car from Budget at the Montenegro Airport, and they blocked a deposit amount on my credit card at the time of rental. I was told this amount would be refunded to my account within 30 days. However, that promise was not kept — my money was not returned. I reached out to customer service m...
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