Mahmut

Verified

Member since April 2018

Complaints

Enterprise Did Not Refund €250 Deposit After Returning Volkswagen T-Roc Rental

August 14, 2025 3:45 PM49

I rented a Volkswagen T-Roc from Enterprise through Booking.com. During the rental, a €250 deposit was charged to my cre...dit card with the assurance that it would be refunded upon vehicle return. I returned the car in perfect condition, without any damage, and with a full fuel tank. There were no fi...

I Face Delayed Refund of €250 Deposit from Enterprise via Booking.com Car Rental

Mahmut

Booking.com

August 9, 2025 10:44 AM49

I rented a car through Booking.com from Enterprise at Munich Airport. During the rental process, €250 was taken from my ...credit card as a deposit, and I was informed that the amount was only blocked and would be refunded after the vehicle was returned. I returned the car on July 2 without any issues....