I am currently unable to log into the BTCturk application or website due to not receiving the email confirmation code. I was instructed to change my email address, but this process involves numerous procedures. If your confirmation codes are not reaching my current email address, there seems to be an issue on your end. I use my email regularly, and I receive promotional emails from you, so why aren't the confirmation codes coming through? Why am I being burdened to resolve an issue that is clearly on your end? I have no interest in defining a different email address. The problem is yours, and you should fix it. I cannot access my account, and I am filing an official complaint. Take note.
I can’t log in to my BTCTURK account. After entering my password, I receive an SMS code, which works fine. However, the system then says a verification code has been sent to my email to register the device. Despite checking my inbox, spam, and trash folders multiple times, I never receive the email....
I’ve been trying to access my BtcTurk account for months, but I keep getting blocked at the login step because the platform asks for a verification code sent to my email—but no code ever arrives. Without that code, I’m completely locked out of my account. I’ve sent multiple emails to d***@btcturk.c...
Hello, I am unable to log into my BTCTURK account. I cannot remember the email address I used for the account, and since I no longer have access to my old phone number, I’m unable to reset my password. Despite reaching out to the support team, I have received no response or assistance. It is frustr...
I recently changed my phone, and now I can’t access my email associated with BtcTurk. When I try to log in, it sends a verification code to my old email, which I no longer have access to. Since my password was stored on my previous phone, I am completely locked out of my account. I have been trying...
Someone has opened a BTCTurk account in my name, and I believe my personal information has been compromised. I reported this issue to the company, but they told me to email them from the same email address linked to the account. If any fraudulent activity occurs because they didn’t close the account...
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