BtcTurk System Error Caused Me to Lose $150 on ZRX Coin Despite Making a Profit

I was trading cryptocurrency on BtcTurk and ran into a problem. Even though I made a profit on ZRX coin, the system showed that I had a loss instead. I ended up losing $150 because of this error, and I think it’s a technical problem with the platform. I contacted the live support team for help, but they weren't very helpful and didn't really solve the issue. I've been a regular customer of BtcTurk for years, and this is the first time I've run into something like this. I relied on the platform for my transactions, but this situation has really made me question that trust. Please refund the lost amount to my account, and I hope this gets sorted out quickly.