The paint on the front inox coating of my Bosch refrigerator has started peeling after just two and a half years of use. When I contacted the authorized service team, they inspected the refrigerator and claimed this was due to user error. However, I have never used any chemical cleaning products or abrasive cloths on the surface, so this explanation makes no sense.
This issue is clearly a manufacturing defect, not user-related. I demand that Bosch replaces the refrigerator door immediately, as this is unacceptable for a product of this price and supposed quality. Bosch, please resolve this issue promptly and uphold your reputation for reliable products and service.
Last year, the refrigerator in the Bosch brand white goods set I bought for my dowry started to appear yellowish colors on both door surfaces of the refrigerator, even though it was not exposed to any chemicals and was used recently. The service said that this intense defect was "user error and mayb...
My Bosch refrigerator saga began with a scratched door upon initial delivery. Despite a replacement, the second door also bore scratches. Following a third door change, initial wear and tear on the hinge area was observed, with the plastic flaking off. This issue eventually subsided with regular use...
When I bought my Bosch Inox refrigerator about two years ago, I was told to use Bosch's cleaning tool to keep the outside from rusting. They made it clear that the guarantee would not cover any rust that happened if I didn't do what they said. That's why I bought it and have only used it to clean th...
Trusting in Bosch's reputation and quality, I purchased an Inox series dishwasher and double-door refrigerator two years ago. However, before the two-year mark, rust started to appear on the front panels of both appliances. I contacted the Iskenderun service center, which promptly responded, came th...
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