MyTrip Online Charged Money Despite Failed Check In

Murat
My Trip Online
6

I tried to complete the check-in process for my Istanbul–Jeddah flight through MyTrip Online. During the process, I received a message saying “transaction not completed,” and the check-in was not successful. However, €1 was initially charged to my debit card, and today an additional €79 was deducted without my knowledge.

I did not receive any email or SMS notification regarding these charges, and I am currently unable to access my account. I have not previously contacted MyTrip regarding this issue.

I request a clear explanation for these charges related to my July 31, 2025 flight and demand a full refund of the €79 that was deducted from my account.

Comments

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

My Trip Online took money without clear consent, how can I cancel charges?

10 Complaint

I was charged twice by My Trip Online and need help getting my money back, what should I do?

2 Complaint

Similar Complaints

MyTrip Unexpected Fee Charged Without Warning Needs Refund

Yafes
My Trip Online
4

On August 22, 2025, at 16:52:16, following a transaction I made through MyTrip Online, an amount of approximately $120 w...

MyTrip Hidden Fee After Check In No Proper Notification

Yücel
My Trip Online
5

Approximately 3–4 months ago, I completed a paid check-in process for my brother’s flight through the MyTrip online webs...

MyTrip Attempted Unauthorized €79 Charge Without Consent

Muhammed
My Trip Online
9

On October 17, 2025, MyTrip attempted to charge €79 from my credit card without my knowledge or consent. I immediately c...

MyTrip Unauthorized Payment and Subscription Cancellation Request

Sdf
My Trip Online
6

I visited the MyTrip Online website with the intention of purchasing a ticket, but without buying any ticket or service,...