Bosch Stated That They Won't Be Able To Repair My Air Conditioner
In 2010, I purchased an air conditioner from Bosch, and ever since then, the outdoor unit has been giving me problems. I was informed by the authorized service personnel that the motherboard of the device was damaged and would need to be replaced. However, when they called me later, they informed me that they were unable to repair it because they no longer manufacture motherboards for products that are more than 10 years old. Even more surprising is the fact that they did not provide any potential alternatives to the problem. If this is the case, then does Bosch truly anticipate that we will dispose of their air conditioners after only ten years of use?
Dear Valued Customer, Thank you for sharing your valuable opinions and suggestions with us. Our Customer Relations Representative will contact you as soon as possible regarding your application. For all your inquiries, our Bosch Call Center is at your service 24/7 from anywhere in Turkey. Additionally, if you reach out to us via the Customer Service page, you will be contacted immediately. Thank you for your interest in our brand. Best regards, BOSCH Communication Center
