My fridge's alarm light went on, so I gave them a ring. When the service person arrived, my refrigerator's temperature shifted, and the light went out. The technician did nothing, but I had to pay the price. The light came back on after I left, so I called customer service again, but this time the technicians were unable to get it to stay on. The customer service rep I spoke with recommended moving the fridge forward. Then he suggested there was dust on the back and suggested I wait three days before turning it back on. This warning has been going on for four months, but the last service technician advised me to record it the next time it occurs. As compensation for this loss, I demand that the expenses incurred due to the damage be paid for and that the refrigerator is fixed at no cost to me.
We received our Bosch refrigerator on February 1st, and from day one, the cooling alarm has been going off repeatedly, indicating that it is not cooling properly. We called customer service daily, and instead of fixing the issue, they kept giving irrelevant solutions like blaming the electrical curr...
We purchased a refrigerator from Bosch, and the delivery team brought it into our home. The service team set it up, but the appliance turned out to be defective from the start. We contacted Bosch, and a technician confirmed the issue, stating that a replacement unit would be sent from the factory. ...
After my refrigerator's top compartment froze my food, I called the service center and they suggested a thermostat replacement. I paid a hefty amount of 1450 TL for the replacement, but the problem still persists. When I called the service center again, they said that the problem might be with the c...
I got my hands on a Bosch fridge on 08/04/2024, delivered and plugged in by the carriers. They said the door alarm light would go off after 2 hours. But soon after, we noticed this annoying buzz. The service guy came, acknowledged it, but shrugged it off. We usually hang out in the kitchen, but that...
In July 2024, I purchased a Bosch refrigerator with an extended warranty. I am still paying for it, yet only seven months later, the freezer stopped cooling properly and displayed an error. I contacted customer service, and a technician came on Friday evening. On Saturday morning, they installed a ...
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