I booked a 2-day car rental through Rentalcars.com by Booking.com at Izmir Adnan Menderes Airport with Boycar Rent a Car. I received a confirmation email with Reservation No: 791878379, but just two minutes later, I got another message stating that I needed to provide an international flight ticket or my reservation would not be valid.
I was then asked to cancel the booking, but since the car pickup was scheduled for the next day, I was told that no refund would be given. How is this legal? I paid for a service that I was never allowed to use. I demand an immediate refund—Rentalcars.com and Boycar must stop scamming customers like this!
On July 20, 2025, I booked a car rental through Booking.com (confirmation number 658401310) with Europcar at Rome Fiumicino Airport, scheduled to start on July 22, 2025. When I arrived to collect the vehicle, I was told my driver’s license—although new—was “not compatible,” and they refused to hand ...
On January 20th, I made a car rental booking through Booking.com, and the next day, I canceled it. Not only was it guaranteed for a refund, but I also added an extra guarantee for ₺2000. Despite canceling the next day, it's been a month, and I still haven't received the refund. When I check the site...
On July 7th, I rented a car from 387 Rentacar in Sarajevo through Booking.com, and my credit card was charged ₺9,816.25. Despite arriving at the office on time to pick up the car on July 20th, it was never delivered. Since then, I've contacted Booking customer service numerous times, emailed six tim...
I made a non-refundable hotel reservation through Booking.com for an upcoming international trip and paid in full two months ago. The reservation clearly stated that it could not be canceled or refunded. However, this morning, I received a notification that Booking.com had canceled my reservation w...
I rented a car through Booking.com with the assurance of free cancellation, and I canceled the reservation well within the allowed timeframe. However, despite following all the proper steps, I never received my refund. I’ve tried repeatedly to reach Booking.com customer service, but there’s no clea...
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